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Ruppersberger: Response to Postal Concerns “Litany of Excuses, Finger-Pointing and Faulty Logic”

Jun 11, 2021
Press Release
Ruppersberger asked Postmaster General for meeting, data related to personnel shortages

(Timonium, MD) – Congressman C.A. Dutch Ruppersberger today issued the following statement after receiving a response from the office of Postmaster General Louis DeJoy to his letter requesting a meeting with senior USPS leadership as well as data related to severe mail delivery issues at Baltimore-area post offices. Constituents have gone weeks without receiving mail – including paychecks and, even worse, life-saving prescriptions.

“We received a response from a government relations representative on behalf of Postmaster General DeJoy that was wholly inadequate. It did not respond to my request for a high-level meeting nor did it include a single data point that was requested. Instead, we received a litany of excuses, finger-pointing and faulty logic that fail to explain why there is such disparity of service levels across the country and even within our own state and counties. If this was all Congress’ and COVID’s fault – as Postmaster General DeJoy would have us believe – we would be getting complaints from every post office. That is simply not the case. Moreover, issues in our local communities clearly pre-date the pandemic.

It is my hope that the Inspector General of the USPS will heed my request for an audit of several Baltimore-area post offices to determine how things got so bad and – more importantly – restore mail delivery to the level my constituents deserve.”

In addition to writing DeJoy, Congressman Ruppersberger last month asked the Inspector General of the USPS to conduct an audit of six Baltimore-area post offices that have been the source of ongoing constituent complaints. While USPS has been facing challenges across the country that have been exacerbated by COVID-19, Congressman Ruppersberger said mail delays began well before the pandemic and are disproportional at these locations both in volume of complaints and severity.

Other complaints – including unsanitary conditions at one local post office that has reportedly led to perishable mail being eaten by insects and rodents – are completely unrelated to the pandemic.

The Congressman expressed concern that operational changes at DeJoy’s direction are aggravating staff shortages and requiring chronic use of overtime for USPS employees – to the point that managers are on the cusp of breaking labor laws. He requested DeJoy provide data on weekly overtime, vacant routes and staffing levels.