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Ruppersberger Requests Audit of Baltimore-Area Post Offices Amid Severe Mail Delays

May 27, 2021
Press Release
Congressman asks USPS’ Office of Inspector General to conduct audit of several post offices in Second District

(Timonium, MD) – Congressman C.A. Dutch Ruppersberger has asked the Inspector General of the United States Postal Service (USPS) to conduct an audit of several Baltimore-area post offices that have been the source of ongoing constituent complaints. Consumers have gone weeks without receiving mail – including paychecks and, even worse, life-saving prescriptions.

Some post offices within the Second District are assigning a regular carrier to fewer than half of their mail routes, Congressman Ruppersberger writes in a letter to Inspector General Tammy Whitcomb that requests an audit of six locations, mostly in the east-end of Baltimore County. While USPS has been facing challenges across the country that have been exacerbated by COVID-19, Congressman Ruppersberger said mail delays began well before the pandemic and are disproportional at these locations both in volume of complaints and severity.

Other complaints include unsanitary conditions at one local post office that have led to perishable mail being eaten by insects and rodents.

“I have personally visited post offices in my district and I am having regular conversations with local USPS leadership,” Congressman Ruppersberger writes. “My staff has worked tirelessly in partnership with the Greater Baltimore Postal Customer Council. These issues have also been covered extensively by local television and print media. Still, they persist.”

The Congressman has been receiving hundreds of constituent complaints each week, many of which warrant official casework inquiries. He details the workload in his letter to Whitcomb as well as an accompanying letter to Postmaster General Louis DeJoy requesting a meeting between senior USPS leadership, the Greater Baltimore Postal Customer Council and himself.

The Congressman expressed concern that operational changes at DeJoy’s direction are aggravating staff shortages and requiring chronic use of overtime for USPS employees – to the point that managers are on the cusp of breaking labor laws. He requested DeJoy provide data on weekly overtime, vacant routes and staffing levels.

“Despite the assurances I have received from USPS at every level, my constituents continue to report mail delivery issues at an overwhelming rate,” Congressman Ruppersberger said. “They deserve regular, quality mail delivery, just like those living in other parts of the country and even elsewhere within the state. I respectfully ask the Inspector General and Postmaster General to hear our cry for help.”

The USPS is an independent agency under the Executive Branch that receives no taxpayer funding. The OIG is an independent agency within the Postal Service that employs more than 1,000 auditors, investigators and support staff that work to maintain the integrity and accountability of the USPS.