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  • Constituent Service By The Numbers This Session

  • 59

    Constituent Cases Closed

  • 309

    Constituent Mail Responses

  • 87,620.00

    Dollars Recovered for MD02

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Congressman Dutch Ruppersberger Recovers $1.86 Million for Second District Constituents in 2021

Jan 12, 2022
Press Release
Casework for 2021 was more than double the total of 1,290 cases opened in 2020.

(Timonium, MD) –Congressman C.A. Dutch Ruppersberger today announced that his office successfully recovered more than $1.86 million in tax dollars for the constituents of Maryland’s Second District over the course of 2021, including disability benefits for veterans, Social Security for seniors, stimulus checks and tax refunds. In all, his team opened 2,946 cases on behalf of constituents, an overwhelming 82 percent of which received favorable outcomes.

The new data is included in an extensive annual report released today that details the constituent service and legislative efforts of the last year in addition to how they directly benefit constituents. Casework for 2021 was more than double the total of 1,290 cases opened in 2020.

“Even while working tirelessly to help constituents continue to weather the COVID-19 pandemic, my team and I continued to conduct the day-to-day business of helping seniors navigate Social Security and Medicare, connecting veterans to their benefits, assisting families facing foreclosure or eviction, postal customers with missing mail and much more,” Congressman Ruppersberger said. “My team and I were there for each constituent — all 2,948 of them — who contacted us for assistance last year and we stand ready to provide best-in-the-nation service once again this year.”

In all, Congressman Ruppersberger’s office responded to more than 32,170 emails, letters and calls in 2021. In addition, his team fielded 1,697 referrals for unemployment benefits – a program administered by the state – helping to recover an estimated $23.6 million using per-case averages.

Congressional offices are equipped to help constituents navigate red tape with federal agencies and issues involving Social Security, Medicare, the IRS, veterans benefits, passports and visas, small business loans and housing. Congressman Ruppersberger’s office saw a significant spike in constituent complaints regarding delayed and missing mail, accounting for more than 1,000 inquiries in 2021.

The complete annual report is available here.